I get a message saying 'You do not have an appropriate license to use this functionality' when attempting to run the trial version.
Click the 'Run' item on the Windows start menu and type ( or cut and paste ) the line below
regsvr32.exe smartsubclass.dll
Click OK and you should receive a successful message. The program should now function correctly.
If you receive a 'invalid access to memory location' while attempting to register the file, please follow the instructions here.
I am having trouble creating a recording
of my soundscapes, can you offer any advice.
This is quite common and is usually
easy to solve. Please see our page on troubleshooting
your recording here.
I get an
error message saying I need an updated file,
where can I get it?
You can download any neccessary files from
our file download page here
I get an message 'could not open mixer'
when pressing the mixer button / the mixer
will not open.
Please download sndvol32.exe
from our file download page here
I still
get an error after updating my files / I
have another problem. Can you help?
Please contact
us with as detailed a description as
possible and we will be happy to assist.
We respond to most requests within 24 hours.
The recording panel no longer shows.
Please delete any files with an .ini extension ( for example settings.ini ) from your Atmosphere Deluxe installation directory.
