Common Questions and Answers

What happens if I register and then lose my unlock code?
What happens if I have a problem after registering, who can I contact?
What is your upgrade policy?
What happens if I purchase a new Pocket PC, will my unlock code still work?
What platforms does Pocket Soundmasker currently run on?

What happens if I register and then lose my unlock code?

Please drop us an email with the product version and your Order ID and we will get your code back to you within 24 hours.

What happens if I have a problem after registering, who can I contact?

Please contact us and we will be happy to assist.

What is your upgrade policy?

If you choose to purchase the program, you will be entitled to one year of free upgrades, this means you may download and request a new key whenever a new version is available. After this period, you may upgrade to the latest version at anytime for 50% of the price on our site.

What happens if I purchase a new PDA or hard reset my device, will my unlock code still work?

Yes. Your unlock code will work if you purchase a new Pocket PC, hard reset your device etc.

What platforms does Pocket Soundmasker currently run on?

Pocket Soundmasker is currently compatible with Pocket PC 2003 and later. We are currently carrying out beta tests on other PDAs. If you would like to beta test a version for your PDA, please drop us an email at beta@vectormediasoftware.com stating which model of PDA you have.

Pocket Soundmasker can be installed directly to your Pocket PC, or alternatively to your SD card.