If you need additional files to run any of our programs, you can find them below. If you still encounter problems, please contact us using the online support form.

Download the latest version of DirectX here Download the VB Runtimes here Windows Mixer - Sndvol32.exe ( Place this file in your windows/system32 directory )

Download updated OCX files: For information and advice on how to install these additional files, please see the bottom of this page. comdlg32.ocx mscomct2.ocx akprogressbar.ocx

Installation Instructions for OCX files: Click the file above and select 'Save as'. After the download is complete, cut and paste the file into your windows/system32 folder. Next, open the Run box on the Windows Start Menu and type: Regsvr32 comdlg32.ocx ( Replace comdlg32.ocx with the appropriate filename. Ensure you leave a space between the two words as shown below.

Click OK and you should receive a 'successful' message. Repeat if you downloaded more than one file. If the problem persists, please contact us stating what steps you have carried out. and we will be happy to assist.